Led by Dr. Liraz Margalit
Led by Dr. Liraz Margalit
How We Helped Our Clients Achieve Results
How We Helped Our Clients Achieve Results
Strengthening customer loyalty for a leading financial institution
Customers complained about high fees, but we discovered that the personal relationship with the banker is the decisive factor for loyalty. We implemented personalized messages and proactive conversations, which led to a 15% increase in loyalty.
Turning failure into insight for a retail giant
The brand tried to sell luxury clothing under the existing children's brand name, but customers didn't connect. We separated the brand, changed the shopping experience, and led to a 40% increase in sales within a year.
Tailoring strategy for a global food giant
The customers were no longer looking for nutritional knowledge, but guidance and motivation to change their habits. We turned the nutritionists into behavioral coaches and changed the marketing messages, which increased satisfaction by 25%.
Redefining Customer Experience for a Luxury Beauty Spa
The waiting times were seen as wasted time which caused frustration. We developed an interactive visualization tool that turned waiting into an experience of discovery and self-upgrade, which increased the sale of treatments by 40%.
Strengthening customer loyalty for a leading financial institution
Customers complained about high fees, but we discovered that the personal relationship with the banker is the decisive factor for loyalty. We implemented personalized messages and proactive conversations, which led to a 15% increase in loyalty.
Turning failure into insight for a retail giant
The brand tried to sell luxury clothing under the existing children's brand name, but customers didn't connect. We separated the brand, changed the shopping experience, and led to a 40% increase in sales within a year.
Tailoring strategy for a global food giant
The customers were no longer looking for nutritional knowledge, but guidance and motivation to change their habits. We turned the nutritionists into behavioral coaches and changed the marketing messages, which increased satisfaction by 25%.
Redefining Customer Experience for a Luxury Beauty Spa
The waiting times were seen as wasted time which caused frustration. We developed an interactive visualization tool that turned waiting into an experience of discovery and self-upgrade, which increased the sale of treatments by 40%.
Ready for real behavioral change?
Contact us and we will discover together the real motives of your customers, design precise solutions and move them to action!
Ready for real behavioral change?
Contact us and we will discover together the real motives of your customers, design precise solutions and move them to action!
Ready for real behavioral change?
Contact us and we will discover together the real motives of your customers, design precise solutions and move them to action!