The Behavioral Edge

We should talk

English

עברית

Led by Dr. Liraz Margalit

We should talk

English

עברית

We should talk

English

עברית

The Behavioral Edge

Led by Dr. Liraz Margalit

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How We Helped Our Clients Achieve Results

Turning failure into insight for a retail giant

Strengthening customer loyalty for a leading financial institution

Redefining Customer Experience for a Luxury Beauty Spa

Tailoring strategy for a global food giant

Turning failure into insight for a retail giant

Strengthening customer loyalty for a leading financial institution

Redefining Customer Experience for a Luxury Beauty Spa

Tailoring strategy for a global food giant

Strengthening customer loyalty for a leading financial institution

Customers complained about high fees, but we discovered that the personal relationship with the banker is the decisive factor for loyalty. We implemented personalized messages and proactive conversations, which led to a 15% increase in loyalty.

Turning failure into insight for a retail giant

The brand tried to sell luxury clothing under the existing children's brand name, but customers didn't connect. We separated the brand, changed the shopping experience, and led to a 40% increase in sales within a year.

Tailoring strategy for a global food giant

The customers were no longer looking for nutritional knowledge, but guidance and motivation to change their habits. We turned the nutritionists into behavioral coaches and changed the marketing messages, which increased satisfaction by 25%.

Redefining Customer Experience for a Luxury Beauty Spa

The waiting times were seen as wasted time which caused frustration. We developed an interactive visualization tool that turned waiting into an experience of discovery and self-upgrade, which increased the sale of treatments by 40%.

Strengthening customer loyalty for a leading financial institution

Turning failure into insight for a retail giant

Tailoring strategy for a global food giant

Redefining Customer Experience for a Luxury Beauty Spa

Ready for real behavioral change?

Contact us and we will discover together the real motives of your customers, design precise solutions and move them to action!

Ready for real behavioral change?

Contact us and we will discover together the real motives of your customers, design precise solutions and move them to action!

Ready for real behavioral change?

Contact us and we will discover together the real motives of your customers, design precise solutions and move them to action!