We should talk

Led by Dr. Liraz Margalit

We should talk

Led by Dr. Liraz Margalit

Unlock the true depths of your customers' minds

At the forefront of behavioral science, we transform data into actionable insights, craft models that reveal hidden motivations, and build strategies designed to inspire real action.

Our unique approach helps you go beyond the surface to discover what truly drives your customers:

Tap into the unspoken

Uncover what your customers can’t articulate themselves

Tap into the unspoken

Uncover what your customers can’t articulate themselves

Tap into the unspoken

Uncover what your customers can’t articulate themselves

Reveal the hidden triggers

Identify the subconscious forces shaping their decisions

Reveal the hidden triggers

Identify the subconscious forces shaping their decisions

Reveal the hidden triggers

Identify the subconscious forces shaping their decisions

Design with purpose

Create personalized experiences and services that genuinely resonate

Design with purpose

Create personalized experiences and services that genuinely resonate

Design with purpose

Create personalized experiences and services that genuinely resonate

Tell me more

Tell me more

Dr. Liraz Margalit
Dr. Liraz Margalit
Dr. Liraz Margalit

Trusted by

Trusted by

Playtika logo
Intel logo
Amdocs logo
Papaya logo
Healthee logo
Nice logo
Salesforce logo
Appsflyer logo
Walmart logo
Shamir logo
Wolt logo
Goldstar logo
Tempo logo
Wissotzky logo
Osem logo
Nespresso logo
RedBull logo
Electric Company logo
Police logo
IDF logo
Bank Hapoalim logo
Mizrahi Tfahot logo
Discount Bank logo
Isracard logo
Azrieli Malls logo
The Jerusalem Post logo
Samsung logo
Partner logo

The secret of our success

The secret of our success

Three layers of our oodel

Three layers of our oodel

Three layers of our oodel

Our innovative model integrates three essential components to bridge the gap between what people say and what truly drives their behavior.

Three layers of our oodel

Our innovative model integrates three essential components to bridge the gap between what people say and what truly drives their behavior.

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Uncovering Emotional Drivers

We identify the hidden emotional needs—certainty, growth, recognition, uniqueness, belonging, and contribution—that influence decision-making and motivate action

Uncovering Emotional Drivers

We identify the hidden emotional needs—certainty, growth, recognition, uniqueness, belonging, and contribution—that influence decision-making and motivate action

Uncovering Emotional Drivers

We identify the hidden emotional needs—certainty, growth, recognition, uniqueness, belonging, and contribution—that influence decision-making and motivate action

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Dr. Liraz Margalit
Dr. Liraz Margalit
Dr. Liraz Margalit

"To succeed big - you have to think big

"To succeed big -
you have to think big

"To succeed big -
you have to think big

To be hugely successful - you have to think differently"

To be hugely successful - you have to think differently"

Dr. Liraz Margalit

Dr. Liraz Margalit

What can we do for you?

What can we do for you?

Designing an Exceptional User and Customer Experience

We understand that experiences are not just about design but about emotional connection. We craft experiences that are engaging, memorable, and drive success

Designing an Exceptional User and Customer Experience

We understand that experiences are not just about design but about emotional connection. We craft experiences that are engaging, memorable, and drive success

Designing an Exceptional User and Customer Experience

We understand that experiences are not just about design but about emotional connection. We craft experiences that are engaging, memorable, and drive success

Creating Habits and Sustained Usage

We don’t just boost sales - we design experiences that cultivate long-term habits, ensuring your customers keep coming back

Creating Habits and Sustained Usage

We don’t just boost sales - we design experiences that cultivate long-term habits, ensuring your customers keep coming back

Creating Habits and Sustained Usage

We don’t just boost sales - we design experiences that cultivate long-term habits, ensuring your customers keep coming back

Crafting Personalized Messaging

Every customer segment requires a unique approach. We help you design messages that resonate with the emotional needs of each group, going beyond standard frameworks

Crafting Personalized Messaging

Every customer segment requires a unique approach. We help you design messages that resonate with the emotional needs of each group, going beyond standard frameworks

Crafting Personalized Messaging

Every customer segment requires a unique approach. We help you design messages that resonate with the emotional needs of each group, going beyond standard frameworks

Asking the Right Questions

We help you understand your customers on a deeper level by crafting questions that reveal their true motivations – not just what they say

Asking the Right Questions

We help you understand your customers on a deeper level by crafting questions that reveal their true motivations – not just what they say

Asking the Right Questions

We help you understand your customers on a deeper level by crafting questions that reveal their true motivations – not just what they say

Uncovering the Gap Between What Customers Say and What They Really Want

We identify the disconnect between what customers articulate and what actually drives their decisions, ensuring that your approach aligns with their true needs

Uncovering the Gap Between What Customers Say and What They Really Want

We identify the disconnect between what customers articulate and what actually drives their decisions, ensuring that your approach aligns with their true needs

Uncovering the Gap Between What Customers Say and What They Really Want

We identify the disconnect between what customers articulate and what actually drives their decisions, ensuring that your approach aligns with their true needs

Deciphering What People Mean from Their Responses

We don’t take responses at face value – we know how to read between the lines, uncover hidden motivations, and provide insights that drive real change

Deciphering What People Mean from Their Responses

We don’t take responses at face value – we know how to read between the lines, uncover hidden motivations, and provide insights that drive real change

Deciphering What People Mean from Their Responses

We don’t take responses at face value – we know how to read between the lines, uncover hidden motivations, and provide insights that drive real change

Driving Behavioral Change with Nudges and Actionable Strategies

We design environments that naturally guide customer behavior, using simple yet powerful tools to drive meaningful results

Driving Behavioral Change with Nudges and Actionable Strategies

We design environments that naturally guide customer behavior, using simple yet powerful tools to drive meaningful results

Driving Behavioral Change with Nudges and Actionable Strategies

We design environments that naturally guide customer behavior, using simple yet powerful tools to drive meaningful results

What does the work process look like?

What does the work process look like?

Dive Deep into Your Customers

Identify the subconscious drivers behind customer behavior

Use precise questioning and in-depth analysis to reveal what lies beyond th

Dive Deep into Your Customers

01

Dive Deep into Your Customers

Identify the subconscious drivers behind customer behavior

Use precise questioning and in-depth analysis to reveal what lies beyond th

Dive Deep into Your Customers

Dive Deep into Your Customers

Identify the subconscious drivers behind customer behavior

Use precise questioning and in-depth analysis to reveal what lies beyond th

Dive Deep into Your Customers

01

Decode the Gaps

Map the gaps between what customers express and their actual needs

Uncover the emotions and impulses that shape their decisions

Decode the Gaps

02

Decode the Gaps

Map the gaps between what customers express and their actual needs

Uncover the emotions and impulses that shape their decisions

Decode the Gaps

Decode the Gaps

Map the gaps between what customers express and their actual needs

Uncover the emotions and impulses that shape their decisions

Decode the Gaps

02

Design Tailored Strategies

Craft messages that speak directly to the emotional needs of each segment

Develop nudges and calls-to-action that influence behavior and deliver results

Design Tailored Strategies

03

Design Tailored Strategies

Craft messages that speak directly to the emotional needs of each segment

Develop nudges and calls-to-action that influence behavior and deliver results

Design Tailored Strategies

Design Tailored Strategies

Craft messages that speak directly to the emotional needs of each segment

Develop nudges and calls-to-action that influence behavior and deliver results

Design Tailored Strategies

03

Drive Measurable Change

Implement strategies in the real world and evaluate their effectiveness

Monitor, measure, and refine continuously to ensure lasting impact

Drive Measurable Change

04

Drive Measurable Change

Implement strategies in the real world and evaluate their effectiveness

Monitor, measure, and refine continuously to ensure lasting impact

Drive Measurable Change

Drive Measurable Change

Implement strategies in the real world and evaluate their effectiveness

Monitor, measure, and refine continuously to ensure lasting impact

Drive Measurable Change

04

01

02

03

04

Changing the Game

Changing the Game

Changing the Game

From Government Entities to Startups

From Government Entities to Startups

Businesses

Supporting companies in building stronger customer loyalty and expanding engagement with innovative strategies

Businesses

Supporting companies in building stronger customer loyalty and expanding engagement with innovative strategies

Businesses

Supporting companies in building stronger customer loyalty and expanding engagement with innovative strategies

Financial Institutions

Strengthening the connection with customers while enhancing their overall user experience

Financial Institutions

Strengthening the connection with customers while enhancing their overall user experience

Financial Institutions

Strengthening the connection with customers while enhancing their overall user experience

Startups

Helping startups dive deep into their target audiences, uncover emotional drivers, and develop products that resonate with customer needs and desires

Startups

Helping startups dive deep into their target audiences, uncover emotional drivers, and develop products that resonate with customer needs and desires

Startups

Helping startups dive deep into their target audiences, uncover emotional drivers, and develop products that resonate with customer needs and desires

Public Organizations

Empowering public entities to shape social behaviors and enhance services for citizens

Public Organizations

Empowering public entities to shape social behaviors and enhance services for citizens

Public Organizations

Empowering public entities to shape social behaviors and enhance services for citizens

Real Results, Modern Solutions

Real Results, Modern Solutions

Strengthening customer loyalty for a leading financial institution

Customers complained about high fees, but we discovered that the personal relationship with the banker is the decisive factor for loyalty. We implemented personalized messages and proactive conversations, which led to a 15% increase in loyalty.

Turning failure into insight for a retail giant

The brand tried to sell luxury clothing under the existing children's brand name, but customers didn't connect. We separated the brand, changed the shopping experience, and led to a 40% increase in sales within a year.

Tailoring strategy for a global food giant

The customers were no longer looking for nutritional knowledge, but guidance and motivation to change their habits. We turned the nutritionists into behavioral coaches and changed the marketing messages, which increased satisfaction by 25%.

Redefining Customer Experience for a Luxury Beauty Spa

The waiting times were seen as wasted time which caused frustration. We developed an interactive visualization tool that turned waiting into an experience of discovery and self-upgrade, which increased the sale of treatments by 40%.

Strengthening customer loyalty for a leading financial institution

Customers complained about high fees, but we discovered that the personal relationship with the banker is the decisive factor for loyalty. We implemented personalized messages and proactive conversations, which led to a 15% increase in loyalty.

Turning failure into insight for a retail giant

The brand tried to sell luxury clothing under the existing children's brand name, but customers didn't connect. We separated the brand, changed the shopping experience, and led to a 40% increase in sales within a year.

Tailoring strategy for a global food giant

The customers were no longer looking for nutritional knowledge, but guidance and motivation to change their habits. We turned the nutritionists into behavioral coaches and changed the marketing messages, which increased satisfaction by 25%.

Redefining Customer Experience for a Luxury Beauty Spa

The waiting times were seen as wasted time which caused frustration. We developed an interactive visualization tool that turned waiting into an experience of discovery and self-upgrade, which increased the sale of treatments by 40%.

The digital interviewer

Our virtual interviewer (bot) enables real-time conversations with hundreds of participants simultaneously, generating deep insights that uncover the inner world of your customers

Natural conversations

The virtual interviewer interacts with users in a way that mimics human conversation, creating a safe space where respondents feel comfortable opening up. It is trained to build rapport and encourage openness, resulting in a rich dataset. But we don’t stop there - Liraz’s unique analytical model transforms this data into actionable insights.

In-depth interviews

Unlike standard surveys with superficial closed-ended questions, our interviewer delves into the “why” and “how” behind decisions, perceptions, and emotions, providing a deeper understanding of customer thought processes.

Multisource Data Analysis

The interviewer doesn’t just collect data - it analyzes both the text and the subtext of responses. By evaluating sentiment, choice of words, emotional intensity, and more, it extracts nuanced insights that traditional methods often miss.

The digital interviewer app
The digital interviewer app
The digital interviewer app

Meet Our Founder

Dr. Liraz Margalit, a leading expert in behavioral economics and perception design, has been working with top organizations in Israel and worldwide for years. Her expertise lies in identifying unconscious decision-making processes and designing strategies that drive measurable change.

Dr. Margalit is also a sought-after speaker, researcher, and author, known for her ability to translate complex scientific insights into practical applications for organizations.

Dr. Liraz Margalit
Dr. Liraz Margalit
Dr. Liraz Margalit

Ready for real behavioral change?

Contact us and we will discover together the real motives of your customers, design precise solutions and move them to action!

Ready for real behavioral change?

Contact us and we will discover together the real motives of your customers, design precise solutions and move them to action!

Ready for real behavioral change?

Contact us and we will discover together the real motives of your customers, design precise solutions and move them to action!

"Would you please tell me which way should I go from here?"

"It largely depends on where you want to go", said the cat.

Cheshire Cat

"Would you please tell me which way should I go from here?"

"It largely depends on where you want to go", said the cat.

תמונה של צ'שייר - החתול מ״אליסה בארץ הפלאות״

גילוי הפער בין מה שאדם אומר למה שבאמת מניע אותו לפעולה

זיהוי צרכים רגשיים (ודאות, צמיחה, הכרה, ייחודיות, שייכות ותרומה

גילוי הפער בין מה שאדם אומר למה שבאמת מניע אותו לפעולה

זיהוי צרכים רגשיים (ודאות, צמיחה, הכרה, ייחודיות, שייכות ותרומה

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